Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004270691 Incident Date: Apr, 09 2004
Consumer's City: FREDERICK Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34E5VZ Date added to File: May, 25 2021
Date Complaint Received: Apr, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 07 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Without any warning, lost all power, engine totally shut off at 45 mph. had towed and was told crankshaft broke. ford knows of problems with the crankshaft and has actually replaced some but as more are breaking, refuses to deal with the problem. had this happened the previous weekend while traveling rt. 95 this could have had serious consequences. please look into the numerous complaints about the 1997/1998 ford explorer crankshaft problems. *jb