Consumer Complaint Detail

TOYOTA / AVALON / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004270779 Incident Date: Apr, 18 2004
Consumer's City: SOMERSET Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: AVALON Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Apr, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 28 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car has a serious flaw in the handling, ride and suspension!this car has the suspension that rocks like a boat; and even the smallest bump rattles the entire frame and reminds me of a thunder-like noise . *ak i have always maintained servicing at the dealer, and have a history of complaining about it --nearly every time i took it in, i would ask to inspect it - seems like they never did a thorough required analysis, until recently the service director was nice enought to take it for a drive and confirmed that it needs all new struts and arms for $2000. problem is it was always bad and could have caused other parts of the car to break prematurely and be replaced as well in car i've been in cars with working suspensions before and this one is ***not*** this wasn't the same car i test drove or toyota has earned it's reputation on. please launch an investigation