Consumer Complaint Detail

LINCOLN / LS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004271707 Incident Date: Apr, 14 2004
Consumer's City: SALEM Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: LS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM87A61Y Date added to File: May, 25 2021
Date Complaint Received: Jun, 23 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 27 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While applying the brakes, the pedal went to the floor. a loud grinding noise was heard coming from underneath the vehicle. the consumer was able to drive the vehicle home and contacted a mechanic from the dealer. the mechanic informed the consumer that the vehicle has to be brought in for inspection. *ak when the brakes were applied there would be a distinct grinding or vibrating feeling. the vehicle did not respond when the consumer immediately took his foot of the brake pedal. the vehicle felt as if were free wheeling for an instant before the brakes seemed to take hold. a black box was added to he vehicle to track the problem but was found defective as the dealer checked the results. the consumer was told that the vehicle could not be fixed unless they experienced it as well. the wheel speed sensor cables were replaced. there would be no further repair attempted until the problem could be duplicated by the ford dealer. the consumer was also told that what he was experiencing was normal and that there was no defect. the brakes would become a problem during rainy weather. *sc *jb