| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004272093 | Incident Date: Apr, 07 2004 |
| Consumer's City: ORLANDO | Consumer's State: FL |
| Vehicle Transmission Type: | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: PILOT | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 20 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On april 8,2004, the srs light came on in my pilot. i phoned the dealership and was told it might just need to reset itself because i had something sitting on the passenger seat and that it might take a couple of days for it to reset. the light never went off. i took it in to be checked on april 14, 2004. the service tech reset the srs light and i was told to bring it back if the light came back on. about 20 miles down the road, the light came back on. i returned to the dealership that afternoon where the service tech told me that the pilot was unsafe to drive because the airbags would not deploy. i was told that the parts would be overnighted and my vehicle would be ready the next afternoon. one of the parts came in but the other part is on national back order. monday, i was told that the part is on "critical backorder" and hopefully will arrive on april 26.2004. the dealership has provided me with a rental vehicle..i was told that when a part is on national backorder, it can takes months for the part to be available. i, too, like some of the other pilot owners, was told that my cell phone plugged in , could have caused the light to come on. i think that might be a little bit of a stretch.*ak |
