Consumer Complaint Detail

TOYOTA / COROLLA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272200 Incident Date: Apr, 15 2004
Consumer's City: BLUE BELL Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: COROLLA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Apr, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 04 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought a new toyota corolla in sept 2001 and it has approx 32000 miles till now. it was always serviced at the toyota dealer. i got my 30000 miles servicing done in sept 2003 and since then we were not using the car much. in april 2004 suddenly the dashboard was showing check engine light. i thought it was 7 months that i got serviced(although i travelled less then 2000miles during this period) and it needs simple oil change and took the car to the dealer. the dealer told me that the charcoal canister and vsv have to be replaced. although i missed the 36 months warranty my car was still under 36000 miles. the dealer didnt consider my request for a free replacement and was asking me to pay approx. 700 $ for parts and labor. but when i called couple of other dealers they told it is very uncommon to have charcoal canister replaced so soon. when i called toyota customer service 800-331-4331, they agreed to replace the part but still the dealer is charging me 200 $ for labor. i feel toyota is aware of the problem with this canister and is deliberately ignoring instead of recall or free parts and labor. i found a similiar kind of issues raised by other corolla owners on the net. please do the necessary investigation in this matter.*ak