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NHTSA Complaint Number: 004272222 | Incident Date: Apr, 21 2004 |
Consumer's City: COURTDALE | Consumer's State: PA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: AEROSTAR | Model Year: 1996 |
Vehicle Involved in a Crash: No | Component's Description: Power train:transfer case (4-wheel drive) |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FMDA41X5TZ | Date added to File: May, 25 2021 |
Date Complaint Received: Apr, 21 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I bought a used 1996 ford aerostar awd van from a used car dealer about 10 months ago. i had some problems with the van immediately but the dealer declined responsibility. today i have learned that the transfer case in the van needs, minimally, repair or total replacement. i have already replaced a ball joint for $320, which the used car dealer said he had checked and there was no problem. we are retirees without a huge income and so we decided to investigate whether ford was in some way responsible. we learned that a recall for transfer cases was issued in 1998 so my wife called ford, where she was, of course, told that our vehicle was not involved in the recall. i want to know how i can learn if this is true or whether i can make ford responsible for this major malfunction. they say they are not in any way responsible!!!! over the years, i have owned many, many vehicles and have never had a transmission problem before. because of the transfer case, my front tires are bald and i need two tie rod ends after the transfer case repair. my vehicle will not pass inspection and i do not know how i will pay for all of these repairs. i also still have two years' car payments left!!!*ak |