Consumer Complaint Detail

DODGE / RAM 3500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272233 Incident Date: Apr, 19 2004
Consumer's City: KERRVILLE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:axle:non-powered axle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7LA38683G Date added to File: May, 25 2021
Date Complaint Received: Apr, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 dodge ram 3500. 76000 mile. rear axle seal leaking onto right rear emergency brake pads. loss of rear end fluid. had the transmission and rear end serviced at local dodge dealer at 30,000 and 60,000 miles. they stated both times the rear end was low on fluid. but could not figure out where the fluid went to. during a recent brake pad replacement the technician removed the right rear wheel to turn the disk, and found the problem. the local dealer stated they had the seals but when they arrived they were the wrong size. several phone calls later the technician was able to located the correct size but they could not be delivered until the next day. also there has been a clicking noise comming from the right front of the truck for some time. i assumed it was the shock. but again the technician doing the brake job found the upper a arm ball joint was warn to the point of allowing side to side movement of the tire. the left (or drivers side seemed to be good.) but since my truck would be down again i have decided to replace both a arm ball joints. my business depends on me being able to travel 200 or 300 miles a day, so maintenance is a must. but it seems a whole bunch of stuff is going wrong just after my warranty expires.*ak