Consumer Complaint Detail

MAZDA / MAZDA3 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272431 Incident Date: Mar, 25 2004
Consumer's City: ATLANTA Consumer's State: GA
Vehicle Transmission Type: MAN Manufacturers Name: Mazda Motor Corp.
Model Name: MAZDA3 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BK343241 Date added to File: May, 25 2021
Date Complaint Received: Apr, 25 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 03 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1)4 days after buying the car my front brake rotors had 3 large (1m wide more than .5mm deep) grooves and the rear brake rotors were starting to develop the same problem. the pads must have some type of hard metalic pieces in them that gradually destroys the brake rotors. 2)it's only a matter of time before the pads wear the rotors to an unsave limit. so, i returned to my mazda dealer for service. jim ellis mazda of marietta 3)the service staff there was horrible and in the end did nothing to fix the cause of the grooves. the shaved an unspecified amount of material off my front rotors and insisted that it was within "spec". the vehicle was only 3 weeks old but now my front rotors are almost out of useable rotor width. they did not replace the break pads despite their obvious link to the problem. my back pads and rotors were not changed at all! when my brake system goes out due to their faulty parts there will be human costs and that's why i'm filing this complaint.*ak