Consumer Complaint Detail

MAZDA / MPV / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272617 Incident Date: Mar, 31 2004
Consumer's City: YOUNGSTOWN Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MPV Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM3LW28A520 Date added to File: May, 25 2021
Date Complaint Received: Apr, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 24 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a lemon 2002 mazda mpv. we have taken the van in for several attempts to fix the transmission problem, only to be told that there was no indication that the transmission was going bad. i also experienced the nasty rotton egg smell in my van only to assume it was the area i was in (sewer). on april 1, 2004 i was driving on a highway with my three children in the van when my van stopped working. i pulled over onto the snowy highway to try to restart the car but failed. after sitting on the highway for 2 hours, waiting for a tow, i came to find out that the transmission went bad in my van. they replaced my transmission over a period of 8 days. the very next day after receiving my van back, it would not start in the mornings and began to backfire and stall. i took the van in the night before the service day only to be with out it for another week. i just got my van back on april 23. it still does not start in the mornings or after it sits for several hours!!!! so if you are experiencing the bucking, kicking, hesitation shifting gears.....your transmission may fail!!!!! i have found out that my car is a lemon under ohio's state laws. i am getting my money back!!! we picked mazda for their known reliability and satisfaction. i sure hope mazda will make this right with us. good luck to all of you