Consumer Complaint Detail

FORD / ESCAPE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272662 Incident Date: Apr, 26 2004
Consumer's City: BROOKFIELD Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU93163K Date added to File: May, 25 2021
Date Complaint Received: Apr, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 17 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On my way to work yesterday, i was exiting the highway onto an off-ramp. i did not have the gas pedal pressed, yet the truck was accelerating to speeds over 70 mph. i tried pressing on the brakes, but that did not stop the truck. i finally put the truck in neutral in order to avoid an accident. while sitting at the intersection waiting for the light to change, still in neutral, the truck's engine was revving higher & higher. the truck was literally rocking back & forth. when the light turned green, i put the truck in drive & it raced on. i was very careful to allow ample space in-between my truck & other drivers. i had 2 other intersections to go through before arriving at my work location. i would continue to put the truck in neutral while sitting at an intersection. this was a very scary experience. if i hadn't of reacted so quickly, i would have crashed into other vehicles and would have caused an accident. i was lucky that this did not occur while i was in the stop & go traffic closer to my home. this experience shook me up for quite some time. i contacted the nearest ford dealer & was told to contact ford's roadside assistance to have the truck towed to the dearlership. within minutes the tow truck arrived & took my truck to the dealership. the dealership replaced the throttle cable under warranty & within a few hours, i was driving my truck again. after the replacement, there seemed to be no resistance while pushing the gas pedal. therefore, i did not notice this problem that was about to explode. after my experience, i now see there have been other cases such as mine. i was lucky. how many others won't be?