Consumer Complaint Detail
PLYMOUTH / GRAND VOYAGER / 1996
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004272688 | Incident Date: Feb, 09 2004 |
| Consumer's City: COLONIA | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND VOYAGER | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:torque converter |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1P4GP44RXTB | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 27 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 15 1998 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Problem: transmission will not shift properly. solution: transmission with torque converter and a transmission output sensor had to be replaced at 76,415 miles at a cost of $2041.35. no warranty consideration was given although the van was only 1415 miles/6 months over the 75000/7year extended warranty. this transmission should not have had to be replaced at 76415 miles. i also have a 1984 fifth avenue, 1998 dodge stratus and a new 2003 dodge ram. if this is the type of consideration given to a long standing chrysler customer or any customer for that matter, i can assure you that i will never purchase another chrysler product and everyone i deal with personally and in business will clearly understand my feelings about chrysler. |