Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272707 Incident Date: Apr, 24 2004
Consumer's City: AGOURA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF19C02U Date added to File: May, 25 2021
Date Complaint Received: Apr, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) hot summer temperatures seemed to be connected with the failure of the locking mechanism on the passenger side sliding door of the toyota 2002 sienna minivan. 2)when the locking mechanism gets stuck, the inside button also is stuck inwards, the door is not able to be closed as a result. the latching mechanism will not engage with the strike bar. 3)to correct the problem we had to wiggle and toggle around with the combination of outside door handle, inside button, and childlock located in the door jam until by luck, it released. it took an hour. to date, an "inspection" by the dealer is scheduled.