Consumer Complaint Detail
FIRESTONE / STEELTEX RADIAL TIRE / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004272744 | Incident Date: Apr, 03 2004 |
| Consumer's City: FLAGSTAFF | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: FIRESTONE TIRE & RUBBER CO. |
| Model Name: STEELTEX RADIAL TIRE | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:sidewall |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMNU43S12E | Date added to File: May, 25 2021 |
| Date Complaint Received: Apr, 28 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 15 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 4/4/04 i rec'd a flat ti,e told it was irreparable since air was seeping out of the sidewall. 4/5/04, i receive letter from firestone/ford reagrding tire recall on my 2002 ford excursion.. 4/6/04 i phone 3 ford dealerships and 5 firestone stores trying to locate replaceable tires. told they had no idea when tires would be avail. i called ford corp., they blame firestone, call firestone hotline, they blame ford. ford corp- keisha, cust. service told me to - drive as little as possible, wear my seat belt, ck air in tires and drive under the speed limit. 4/6/04 i ordered 5 new recommended b.f. goodrich tires fromjim babbitt ford, flagstaff, az. i ck each wk on order. still have no idea when tires will be in. called ford corp., cust service -charmaine today & was told "it is not ford problem", even though the replacement tires were advised & ordered thru ford. ford certainly does not take this tire replacmeent seriously nor cares !! meanwhile i am driving with no spare due to a faulty tire already ! |