Consumer Complaint Detail

KIA / SORENTO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272797 Incident Date: Apr, 15 2004
Consumer's City: ORO VALLEY Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJD733435 Date added to File: May, 25 2021
Date Complaint Received: Apr, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 18 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 12000 miles i have had to have the front brake rotors on my 2003 kia sorento machined twice due to warping and resultant brake pulsing/vibration. due to required rotor thickness, the next episode will necessitate rotor replacement. the need to do this at such low mileage indicates a severe deficiency, probably relating to faulty design or a metallurgical problem with the rotors. the sorento is a new model and i suspect that as miles are accumulated this problem will become more evident fleet-wide. i am submitting this complaint due to the critical nature of the brake system and the high potential for disaster resulting from any kind of brake malfunction. there is anecdotal evidence that i am not the only sorento owner encountering this difficulty. *la