Consumer Complaint Detail

BMW / 325CI / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272933 Incident Date: Apr, 11 2004
Consumer's City: FAIRFAX Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 325CI Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 01 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bought the car new in dec. transmission failed almost immediately. dealer talked us into having a clutch pack replacement after software upgrade attempts failed.*ak now the car has a noxious stinking smell emminating from the transmission. independent transmission expert says the clutch is slipping and burning insulation. while attempting to merge onto highway with three passengers downshifted for more torque the engine revved as if it were in neutral. terrifying experience. bmw dealer and bmwna are unwilling to address this problem. they say car is performing normally. please help.