| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004272958 | Incident Date: Apr, 17 2004 |
| Consumer's City: MIDDLETOWN | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: AVENGER | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:lower ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4B3AU52N5WE | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 02 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Dec, 19 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I experienced 2 failures of the control arm lower ball joint on my 1998 dodge avenger. the right side failed on 4/18/04 - i had vehicle towed to dealer for repairs, dealer denied failure was caused by recalled ball joint issue and dealer performed recall inspection on the left side at that time also. the left side then failed on 4/25, only 5 days after the dealer "inspected" the ball joint in compliance with the recall - unbelievable! this time the left wheel came off which had the potential for a severe if not fatal accident! my daughter had just exited the interstate and went around a very sharp exit ramp bend. i had the vehicle towed to the dodge dealer for repairs, and again the dealer is denying the recall failure. i secured the old parts from the left side - and clearly there is corrosion in the ball joint that cause failure of the ball stud. i talked to the shop-tech doing the repair work and he commented on how you could see the corroded metal in the ball socket and then where the break occured you could see the shinny metal. i am trying to deal with daimlerchrysler corporate on reimbursement for costs of the actual repairs and for collateral damage to the tires and wheels. beyond that however, i am greatly concerned regarding the "inspection" not catching the imminent left side failure only 5 days later - this to me demonstrates a potential flaw in the recall requirements; and, i am greatly concerned that there may be others out there that may not be as lucky as my daughter was in avoiding a very serious or fatal accident from this type of failure - i think more drastic measures should be instituted. dave lojek.*ak |
