Consumer Complaint Detail

HONDA / PILOT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272980 Incident Date: Apr, 29 2004
Consumer's City: PICKERINGTON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PILOT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKYF18564H Date added to File: May, 25 2021
Date Complaint Received: May, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 04 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At speeds exceeding 70 mph there is a vibration which can be felt through the steering wheel, gas pedal, and at times the floor of the whole vehicle. this usually occurs at 73-74mph. after repeated services and balancing of tires the dealership took the tires to perform a road force test. this ruled out the tires causing the problem. after the 4th attempt to correct the vibration a honda case manager said that it could be a "characteristic of the vehicle". this was not mentioned by the sales person at the time of purchase and i believe it is a defect in the suspension or drivetrain. i found many others have had this complaint. see www.honda-pilot.org under forums then sustained vibrations at speeds over 70mph. the service person said this was not a safety issue but i would disagree. *ak