Consumer Complaint Detail

MITSUBISHI / MIRAGE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004272990 Incident Date: Apr, 19 2004
Consumer's City: GREENFIELD Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: MIRAGE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA3AY26C3YU Date added to File: May, 25 2021
Date Complaint Received: May, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 20 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When we purchased our vehicle we were so very happy but that in time that has changed. for some reason the doors started to stiffen up and were getting hard to open and close no matter what we tried doing. we were greasing the hinges like anyone normal person should and they just kept getting worse until one day the door just seemed to be not sitting right. so we locked that door and stoped using it until we could have it looked at. then a few weeks later an other door started doing the same thing. we took in the car and was told that the hinge was no longer attached because it had broke. after talking to the dealership i purchased the car from i was told it was covered under our extended warranty but when i took it in to be worked on i was then told it wasn't covered and that it was mitsubishi's problem to fix it. after trying for weeks to get a hold of someone i finally did. i was told it is a known problem but they wouldn't cover the charges. they were concidering it normal wear and tear. what i couldn't believe what they were saying normal thats bull what four year old car has there doors falling off for no reason. this is horriable. and to top it off our mother in law bought the same car a few weeks after we did and is having the same exact problem. normal wear and tear my butt. this is just one way customers get ripped off! *ak