Consumer Complaint Detail

BUICK / CENTURY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004273010 Incident Date: Apr, 30 2004
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CENTURY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WY55JXY1 Date added to File: May, 25 2021
Date Complaint Received: May, 02 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 28 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Two hundred miles away from home i started having tansmission problems on my 2000 buick century, limited edition, with 33,000 miles on it. brought the car brand new and maintained it religiously. shifting was extremely harsh. did ok going 55 - 65 miles an hour on the freeway. non freeway driving it went back to harsh shifting, whining engine, slow acceleration. took it in to the dealer next am. was told my car was out of warranty, and that pressure control solenoid valve needed to be replaced to the tune of $750. after talking with the assistant service manager, they agreed to a 50-50 split. however, i feel gm is solely responsible. they were aware of this two years ago. fortunately, i wasn't stranded in the desert in 100 degrees temperature with my young grand children. it is my understanding that gm had issued a bulletin regarding this defective part. the pcs solenoids were made of a softer metal than the hole they ride in after a while they wear and start hanging up. the gm bulletin states, "slips, harsh shift or grage shifts, launch shudders, flares, erratic shifts and intermittent concerns, dtc p1811 or po748 set (replace pressure control solenoid valve assembly) #00-07-30-002b-(02/19/2002)." *ak