| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004273126 | Incident Date: Apr, 30 2004 |
| Consumer's City: LOVELAND | Consumer's State: CO |
| Vehicle Transmission Type: | Manufacturers Name: NANKANG RUBBER & TIRE CORP. |
| Model Name: NANKANG | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:sidewall |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FTRX14W64N | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 04 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The following letter was sent to ford motor company: may 1, 2004 ford motor company customer relations center p.o. box 6248 dearborn, mi 48126 good afternoon. the purpose of this letter is to alert you of a possible problem with hankook tires. i purchased and took delivery of a 2004 f-150 vin#[xxx] on february 20, 2004. this vehicle came equipped with hankook tires. yesterday, april, 31st 2004 while driving the right rear tire split from the rim to the tread after 5,000 miles of highway driving. i am not an expert but i see no sidewall damage that could have caused this failure. i suspect this is simply a badly defective tire. i have started the process of getting a new tire under the limited warranty offered by hankook. i have contacted hankooks corporate headquarters in rancho cucamonga, california. i have alerted my local ford dealer, heritage ford in loveland, colorado but hanook has given me a ford hotline number which i was advised to pass on to the dealer as a first step. i will do that first thing on monday may3rd. if ford would like to inspect the tire please let me know promptly. i suspect i will be sent to a local hankook tire dealer for adjustment and they most likely will keep the damaged tire. regards, no injury or vehicle damage occured. the manufacturer has refused to replace the tire saying that failure involved a road hazard. i don't believe that to be the case. i have the tire and would be happy to turn it over to you for examination. [xxx]. *ak *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) |
