Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004273204 Incident Date: May, 03 2004
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MELM75W8VX Date added to File: May, 25 2021
Date Complaint Received: May, 05 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 04 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving in heavy stop and go traffic when i started to smell anitfreeze. within a few seconds, steam start coming from around the hood, obscuring my vision. i was able to maneuver off the road and called a tow truck. had the vehicle towed to a nearby dealer where it was diagnosed as a crack in the plastic intake manifold. the manifold was replaced with an improved part where the coolant was routed through a metal section of the manifold. total cost of the repair was $1145.62 plus $80 for the tow.