Consumer Complaint Detail

CHEVROLET / ASTRO / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004279095 Incident Date: May, 31 2004
Consumer's City: WESTON Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEL19W9YB Date added to File: May, 25 2021
Date Complaint Received: Jun, 03 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer complained about a brake problem. while driving downhill brakes overheated. also, there was a very strong smell, like burned rubber. consumer took vehicle to the dealer. but dealer could not duplicate the problem. dealer urged consumer to take vehicle to another dealership. however, consumer felt that travel time to the alternate dealership would be a safety hazard. *ak the rotors an dpads were replaced at 28k miles there were rusted and cracked. on multiple occasions the brakes overheated when descending steep grades. the brake problem was unable to be duplicated. *sc *jb