Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004279335 Incident Date: May, 02 2004
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM75W2XX Date added to File: May, 25 2021
Date Complaint Received: Jun, 03 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 17 2000
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving 55 mph a loud noise was heard coming from the front. vehicle then stalled. consumer restarted the vehicle and pull over. then, consumer noticed that oil leaked underneath. consumer drove vehicle to the dealer for inspection, and mechanic determined that the cylinder head cracked, and needed to be replaced (20794 miles). *ak recently the consumer noticed another oil leak which appeared to be the same as that from the first cylinder head. the service manager inspected the vehicle and concluded that oil was leaking from the cylinder head again (59700 miles). *nm