Consumer Complaint Detail

DODGE / RAM 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004279513 Incident Date: Mar, 31 2004
Consumer's City: COLORADO SPRINGS Consumer's State: CO
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28D23G Date added to File: May, 25 2021
Date Complaint Received: Apr, 28 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Oct, 31 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving under normal conditions and without warning the vehicle experienced a complete engine and electrical failure. *ph (the lightening bolt symbol appeared on the dash board) after the ignition was turned off and waiting several minutes, the vehicle restarted normally. the consumer found in the owner's manual was due to the electronic throttle control. the vehicle was taken to the mechanic and was told that the problem was because of the way the consumer was driving and there was nothing was wrong with the vehicle. the consumer was recently informed that the software update was available for the vehicle. *sc