Consumer Complaint Detail

DODGE / RAM 2500 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004279768 Incident Date: Feb, 09 2004
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KC23601G Date added to File: May, 25 2021
Date Complaint Received: May, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Thermostat closed, causing engine to overheat, boiling the coolant out of the cooling system out of the overflow pipe, past the radiator cap, through the coolant recovery bottle. possible consequences: destruction of engine through overheating, possible fire. temperature gauge did not function due to loss of coolant. service dealer and daimler chrysler state that the thermostat is not a warranty item, even though nothing in the owner's manual, the extended warranty contract or any other documentation that i have states this. instead. daimler chrysler cover the cummins diesel engine and all internal components. this is and was interpreted by this owner as meaning that the thermostat, being an internal engine part, should be covered, and all literature supplied me at the time of purchase imply this. failure of this part could result in a fire or engine destruction. *la