Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004279789 | Incident Date: Apr, 09 2004 |
| Consumer's City: HAMPTON | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:appliance:air conditioner |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 09 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 09 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Air conditioner (a/c) compressor failed the compressor was replaced . then it was found that the compressor was never shutting off. dealer called chrysler star. dealer was told that the atc unit needed to be replaced. dealer replaced the atc unit but the cycling problem still is happening. dealer then called star agian and now was told that this was normal. i have found that when you start the van up with the atc unit on no a/c requested at this point and the compressor will start to cycle on and off this will never stop. this also happens when you go to defrost mode back to vent ( no a/c requested) the compressor will start cycling on and off and never stop. i have found that you can stop the cycling by turning on the a/c (snowflake button) on then off the compressor will now be off and not come back on till the a/c unit is turned to auto mode of manual turning on thr a/c. *la |