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NHTSA Complaint Number: 004279790 | Incident Date: May, 09 2004 |
Consumer's City: WASHINGTON | Consumer's State: DC |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: VENTURE | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1GNDX03E4YD | Date added to File: May, 25 2021 |
Date Complaint Received: May, 09 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Oct, 15 2000 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Since purchasing my 2000 chevrolet venture minivan in october, 2000, i have been experiencing loss of coolant since december, 2003. at this time the car had just over 75,000 miles on it. none the less i had kept scheduled maintenance on the van. on every scheduled maintenance chevrolet prescribes ( from 7,500 miles to 90,000+) "check for oil and coolant leaks" is listed. i find it difficult to believe that at no time during any of these check up the mechanic at the dealer did not notice a coolant leak until 80,000+ miles later and after my warranty has expired. now, i have been advised that the intake manifold is leaking and the repairs are going to cost ~$900.00. i contacted gm customer service, and was given several excuses to justify chevrolet's action, (or lack therof), from "that's a lot of miles. and any part is going to wear out after a while" to "if there needed to be a recall it would have to be demanded by the government". hogwash!!! based on the number of complaints i have read this evening, and even the verbal confirmation from my service advisor that "we're seeing a lot of these", chevrolet does not have to wait for the government to say, we have a problem and we need to fix it. *la |