Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004279796 Incident Date: Apr, 30 2004
Consumer's City: BELDEN Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA58214B Date added to File: May, 25 2021
Date Complaint Received: May, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 25 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When using the headliner-mounted dvd system screen, visibility through the rear view mirror is completely obscured. when reported to ford as a major safety issue, i was told via my dealer that the ford engineers said to use my side view mirrors. this seems highly inadequate when the van is sold based on its enhanced safety features. this was not an issue with the windstar, and in my opinion, is a major design flaw that will cause accidents due to inadequate visibility. *la