Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004279822 Incident Date: May, 02 2004
Consumer's City: DECATUR Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:power assist:hydraulic:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MELM74W5VX Date added to File: May, 25 2021
Date Complaint Received: May, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 08 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. car was being driven at normal speed, approximately 30 mph, and brakes were applied. brake pedal traveled further than normal and brake warning light illuminated. when i arrived home i opened the hood and saw the brake fluid level in the master cylinder had dropped significantly. on further inspection i saw brake fluid on the frame rail on the driver side of the car at a location under the driver side front door (approximately). 2. it appears that the rear brake line was rubbing on the car body/frame structure and wore through allowing the brake fluid to leak out. 3. no repairs have been done yet. i am still investigating my options: repair at my expense, file a claim with ford, etc.