Consumer Complaint Detail

OLDSMOBILE / AURORA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004279969 Incident Date: May, 06 2004
Consumer's City: OSHKOSH Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AURORA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system:fuel rail
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3GR62C1V4 Date added to File: May, 25 2021
Date Complaint Received: May, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 24 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife went to pick up a passenger (her granddaughter) and to go shopping. she smelled gas while driving, and another motorist flagged her down to warn her that she was leaking gas. she stopped in a parking lot, left the vehicle, and called me. when i arrived, there was a large puddle of gasoline under the front of the vehicle (3' across). upon inspection of the engine, the entire engine and firewall were covered with gas. turning the ignition key, gas sprayed heavily from the plastic fuel line between 2 of the injections. the vehicle was towed to a service center, and remarks made by the mechanic (that the replacement for the plastic lines was steel) made me suspicious about a recall. my internet search lead me to your website, and seemed to point to gm recall no. 04014; but in subsequent contact with oldsmobile, i was told that there were no recalls for my vine [xx]. my vehicle (1997 aurora), engine, malfunction, and corrective action recommended all match your recall notice. had i not replaced an arcing spark plug wire 3 weeks earlier, this incident could have been catastrophic. this recall may need to be expanded to prevent potential loss of life. i am having the vehicle serviced by my local mechanic, since i am outside the recall; the plastic fuel rail assembly will be replaced with the steel lines mentioned in your recall notice. i will instruct the mechanic to return the faulty assembly to me (as intact as possible) for future inspection, if desired. *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)