| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004280019 | Incident Date: May, 06 2004 |
| Consumer's City: JERSEY CITY | Consumer's State: NJ |
| Vehicle Transmission Type: | Manufacturers Name: MICHELIN TIRE CORP. |
| Model Name: MICHELIN | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Wheels:rim |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 12 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 06 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1)7/29/03 a.purchase of car b.salesman told me that am the only car he has for the c2 convenience package. he also went on to say that this particular car is equipped with a wheels package. when i enquired what it was, he said it is a premium design, which enables me to handle turns better. i was not entirely excited at the offer, but since the dealership said cars come with pre-designed packages, i have to take the car with the wheels package, if i wanted the other extras i was looking for. 2)01/15/04 a.first occurrence of car tire going flat. b.there were no holes on the tire; it was confirmed that the tire went flat as a result of a dent on the rims of the car. c.i argued my case in vain, saying that it was a manufacturers default; but service centre(including supervisors) coldly said that it was due to external influences and thus it was not even covered in the warranty. they made me pay for a new tire and a rim (invoice attached). 3)03/17/04 a.i dropped the car off at the service centre, as i felt the car was wobbling. b.the service guy called me back and said that it was due to another dent on another tire. i took the case all the way to hq (montvale), but to no effect. c.worse still, the service centre made me pay for the tire, rim and the alignment of the wheels. they claimed the realignment was necessary, as it was the impact from the dent that caused the misalignment, and thus it is not covered under warranty. d.i was pissed, as i failed to understand what the warranty was for, if i had to pay for everything. if everything that went wrong on the car was as a result of unevenness of the surface (which again i cannot control), then its as good as having no warranty. 4)05/06/04 a.most recent case of a flat tire b.clearly, again, there was no evidence of any holes on the tire. however, i am pretty sure; it was caused by a dent on the rim. *ak |
