Consumer Complaint Detail

VOLVO / V70 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280070 Incident Date: Apr, 14 2004
Consumer's City: CHESTNUT HILL Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: V70 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1LW5547W2 Date added to File: May, 25 2021
Date Complaint Received: May, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 10 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1998 volvo v70 that has problems with the door locks. the car will lock but two doors do not unlock when the master or remote switches are activated. one has to manually lift the unlocking knob first. my concern is that in the event of an accident or the need to leave the car quickly, a young child or someone who is infirm may not be able to exit the car and someone from the outside would not be able to unlock the car door either to help them. for the front door, it is easy enough to lean over from the other side and lift the knob to unlock the door but for the rear door, the knob is placed too far back to reach from the front, hence the concern. from opening the lock, it appears that a small (3 mm) piece of red plastic in the lock mechanism has snapped off. from searching the internet, it seems that this is a common problem for my year and model but that the design fault was fixed on later models. also, apparently the breakage appears to occur when someone tries to open the locked door while someone is trying to unlock it  a normal occurrence. i have contacted volvo but they tell me this is not a safety issue and simply wear and tear. thanks for your help.*ak