Consumer Complaint Detail

FORD / WINDSTAR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280071 Incident Date: Mar, 11 2004
Consumer's City: MARATHON Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission on van went without warning, stranded the complainant in a parking lot. van had to be towed to repair shop to have transmission replaced. thsi was the thrid major repair to this vehicle (repairs costing more than $1,000 each). purchased the used vehicle in april 2001- had 30,000 miles on it, currently has a little over 100,000 miles. just after the dealer warranty expired the van had parts replaced in the transmission, then parts replaced in the drive train (expensive). entire rack and pinion replacement followed. the reapirs were done withing 18 months prior to this transmission replacement. even after having the entire transmission and rive train replaced, there is still a growling underneath the vehicle when it idles at a stop sign. vehicle also has erratic shifting when rounding corners at low speeds (clunking sounds and vehicle shakes when van drops into gear)- all of this even after the transmission was replaced! what a lemon! *ak