Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280073 Incident Date: Jan, 31 2004
Consumer's City: BELMONT Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWMA63BXWE Date added to File: May, 25 2021
Date Complaint Received: May, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1998 vw passat has a loud grinding, rumbling sound and vibration coming from the front suspension, sounds like the wheels are going to fall off. the dealer replaced the cross link arms at a cost of approx $300. i also had the tie rods replaced under recall. but noise/vibration still there. now the dealer tells me it might be bushings on either the upper control arm or the lower control arm, each costing about $1300 to replace. i asked the dealer if this was a normal repair item, they said "sure", your car has 90k miles on it. i find it hard to believe that a well built, safe car would have this type of expensive repair.*ak