| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004280091 | Incident Date: May, 13 2004 |
| Consumer's City: GLEN ALLEN | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: XTERRA | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, other:storage:tank assembly:filling/charging |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5N1ED28YX1C | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 13 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 02 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2001 nissan xterra & it has 66,000 miles. however, since the day i bought the xterra i have known i could not walk away while putting gas in the tank because the gas does not automatically shut-off. rather, it will spill out. i just lived with this, figuring it was a "kink" i would have to live with. until i was on the nissan website & saw they had a recall on 2001 xterras for this exact issue. only one problem, the vin for my xterra is not included in the recall. while my xterra was at the victory nissan of richmond (mar 2004), for a different issue, i let both tim, service tech, & gary, service manager, know my xterra did the same thing the recall was describing. they said my xterra was not a part of the recall, but would follow up with nissan. i have not heard from victory nissan. may 14, 2004, i notified nissan hdqtrs about the issue & was told i would have to pay to have my xterra diagnosed. my complaint is nissan is aware there is an issue with the fuel tank valve on 2001 xterras & i am telling them my 2001 xterra does the same thing, but they said i would have to pay for them to diagnose my xterra. considering the huge safety issues with filling up a gas tank & it not automatically stopping, but rather spilling gas, i find it absurd nissan would expect a customer to pay $40 to $80 to diagnose if the valve needed to be replaced. especially on a model known to have an issue with its fuel tank valves. my other concern is if my 2001 xterra is doing the same thing as in the recall & was not a part of the recall, how many other 2001 xterras are out there just waiting to have a spark at the gas pump before action is taken. also, regardless of whether or not my 2001 xterra's issue is the fuel tank valve or not, this is a serious safety concern & i would think nissan would want to identify if there were other problems with the gas tanks of xterras. after all, do we need a repeat ford explore tire issue before any action is taken!*ak |
