Consumer Complaint Detail

MERCURY / SABLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280187 Incident Date: May, 11 2004
Consumer's City: MEXICO Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM50U7XA Date added to File: May, 25 2021
Date Complaint Received: May, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1999 ,mercury sable.on may 13, 1999, while backing out of my driveway,i heard a very loud popping sound then a very loud grinding noise. i called my dealership and was told to bring my vehicle in. i then had it towed there. when they called to inform me of the problem, iwas told that the front right coil spring had broke and in the process had ruined my tire also. i wastold it would cost about $300.00 to fix and that it was not covered under my extended warrenty. i gave them the okay to fix it. later that day, i was talking to an individual who told me about two other incidents that he had heard of this happening. being a parent, with small children,i became concerned of their safety. i started looking for this problem came across some other incidents that this had happened but found no recall of this nature.i will have my vehicle back on monday, but have to wonder if i should be responsible for the expense or if the manfacture should be paying the expense. next time the person this happens to may not be as lucky as i was. *ak