Consumer Complaint Detail

YAMAHA / YAMAHA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280366 Incident Date: Feb, 20 2004
Consumer's City: HARPERS FERRY Consumer's State: WV
Vehicle Transmission Type: MAN Manufacturers Name: Yamaha Motor Corporation, USA
Model Name: YAMAHA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:shock absorber
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JYAVP04E22A Date added to File: May, 25 2021
Date Complaint Received: May, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle is an 850# touring motorcycle with air assisted suspension system. motorcycle's rear air-shock seal failed. dampening oil leaked out (onto garage floor). motorcycle's driveablity and handling was affected and the vehicle became very unstable on bumps and in turns. i nearly lost control when driving the bike to dealer to have the shock replaced. i believe the poor design of the shock has not been improved, as many owners have had them fail and replaced 2 or 3 times (as is documented in a yamaha venture owner's organization). the failure of the rear shock is an epidemic amongst 1999 ~ 2004 yamaha royal star venture's. it's a matter of time before someone is injured. the motorcycle's shock ablsorber assembly contains the rear spring and is an integral part of the suspension. the model of motorcycle is not listed in the nhtsa database. it is a 2002 xvz13 yamaha royal star venture. *ak