Consumer Complaint Detail

HONDA / ODYSSEY / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280378 Incident Date: May, 13 2004
Consumer's City: EAGAN Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL186X1H Date added to File: May, 25 2021
Date Complaint Received: May, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 12 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The transmissionis failing on my 3-year-old honda odyssey at 65,500 miles. honda admits they have a problem. the transmission needs to be replaced and they will not do it under warranty because they say the vehicle is a "gray market" car. it was produced in canada like all other 2001 odyssey's and "imported" to the usa one-year-old with 18,000 miles. i bought it used. honda says they won't cover it under their newly announced extended warranty on defective transmissions because it was intended to be driven in canada. i did not realize that canadian roads were so different from those in minnesota. i asked if that meant that they were implying that i did something illegal. they said "oh no, but "brokers" bring these cars in from canada because there is a shortage in the usa and the prices are less in canada." somehow it is my fault that honda usa price fixing creates a gray market? does the vehicle not say honda all over it? was it not made on the same line in the same plant with the same parts as all of the other 2001 odyssey's? is corporate divisional infighting putting me the consumer in the middle? they make a defective tranny and now they won't stand behind it. honda had a sterling reputation until this transmission issue started to surface. a qualified transmission shop researched the problem and told me it is a saftey hazzard and could lock-up at highway speeds causing a catastrophic failure. do they really think if someone is killed by this they won't be held responsible in court? they should be ashamed of themselves. there is no excuse for poor product quality. they are trying to get me to go away and leave me high and dry with a $5,000 fix-it bill (dealer quote) on a 3-year-old vehicle i paid big bucks for. seems fraudulent to me! this is a disaster in the making and must be stopped before an innocent life is lost.*ak