Consumer Complaint Detail

PLYMOUTH / VOYAGER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280391 Incident Date: May, 17 2004
Consumer's City: NORTH ROYALTON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 29 1998
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While having some work done on our 1998 plymouth voyager, the mechanic noticed that the area at the top of the strut and spring connected under the hood has both corrosion and perferation. it covers about one-third of the strut tower. i called a dealer and was told that this rust-through was not covered under their warrenty. i was also told that this condition is potentially dangeropus if the strut and spring rust completely through. the rest of the body is rust free. i also found that in 2002 a service bulletin 23-044-02 dated october 14, 2002 covered this problem. since this is a major safety and cost issue for my family, i would like to know if there is anything i can do to get chrisler to fix the problem?*ak