Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280532 Incident Date: May, 19 2004
Consumer's City: SPRINGFIELD Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS48N72F Date added to File: May, 25 2021
Date Complaint Received: May, 20 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 05 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: No obvious symptoms, just getting an inspection to renew license. mechanic says it failed due to bad upper right ball joint. he showed me the wheel and it would move sideways a full 1" back and forth! this joint is ready to fail completely and i have had no warning, no noise, no loose feeling in the steering, nothing. only 46,000 miles on vehicle, didn't expect a problem like that. thank god that missouri requires an inspection every other year! i will request the mechanic save the part when replaced.*ak