Consumer Complaint Detail

HONDA / ACCORD / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280641 Incident Date: May, 22 2004
Consumer's City: MARYSVILLE Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ACCORD Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:buckle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is a general complaint for the front seat belt buckles used on a wide variety of honda vehicles over multiple production years being able to unlatch during a collision. to keep this complaint form brief, only the main topics will be discussed. the defect consists of the seatbelt failing to fully latch in place if a small amount of a beverage (usually soda pop) is spilled into the seatbelt housing. after drying, the beverage residue becomes sticky and the design of the seatbelt buckle prevents the buckle from latching securely. the failure mode can be either the seatbelt not latching at all or the buckle giving a 'false latch' condition meaning that the seatbelt tongue clicks and seems to hold in place normally to the occupant but if pulled firmly it will release. obviously, this is a major safety concern to occupants. honda has known about this defect and even has returned warranty parts (estimate over 1000 failures have been returned by customers) that it has categorized as bsr (brown sticky residue). this problem goes back at least as far as 1994 (with the 1994 style design being especially prone to this failure). as stated, honda has received many failures of this type back but has taken no action to correct the problem. it is unknown how many people may have been wearing their seat belt but when in a collision it unlatched and allowed them to be injured. furthermore, with honda placing a cupholder just inches away from the seatbelt buckle (and with the buckle designed in a funnel shape), it is obvious that honda knew beverages would be in close proximity to the buckle. this is a very serious problem and i hope that an investigation will be conducted to help save lives. forcing honda to present the information about the warranty claims it has received for seat belt buckles over the past several years would show that honda has known of the defect but has taken no steps to correct it or inform its customers of the danger. *ak