Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004280724 | Incident Date: May, 20 2004 |
| Consumer's City: LA PALMA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM74W3VX | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 23 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 14 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This regards a 1997 mercury grand marquis, and a safety related issue that cannot be repaired by the car dealership. the driver side automatic/passive door lock, will not allow the driver side door to open at all. in the case of an emergency, there would no way to escape the vehicle. the ford/mercury dealership could not fix/repair the vehicle, and sent it back unrepaired. the driver's door is locked - and cannot be opened with the key, switch or remote control. they state that they have never seen this before, and the mercury national customer service, that i called today, stated that this has never been recorded in their database. *ak |