Consumer Complaint Detail

CHRYSLER / CHRYSLER TC / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280771 Incident Date: Apr, 19 2004
Consumer's City: SANTA ROSA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHRYSLER TC Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP54L0VB Date added to File: May, 25 2021
Date Complaint Received: May, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 01 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There are 2 pneumatic cylinders that hold the rear hatch door in the open (lifted) position. recently, the bolt that secures one end of it to the vehicle broke and the door fell and hit me on the shoulders ( it is quite heavy). i was not injured and i bought a new cylinder with the intention of replacing it myself but, instead, took it to the dealership and they repaired it. while i was at the dealership i talked to another town and country owner who told me he had to have both of his cylinders replaced because both of them broke at different times. are these isolated instances or is it a common safety problem that should be addressed?