Consumer Complaint Detail

MERCURY / COUGAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280773 Incident Date: Apr, 16 2004
Consumer's City: HUBBARD Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L215 Date added to File: May, 25 2021
Date Complaint Received: May, 24 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 02 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have experienced loss of power as if my car was not getting gas several times in the past 1 1/2 years. dealer replaced the dpfe unit. good for 4 months. stalled out. we replaced the fuel filter. did not work, still experienced the problem. stalled out on the road again, had to be towed. took to dealer again. they replaced the dpfe unit again. still experiencing the problem. also, experienced a problem with the fuel registering after filling the car up, it still read empty. still having the problem with hesitation and stalling out. the dealer is going to replace the fuel pump. since i received the letter of recall.