Consumer Complaint Detail
PLYMOUTH / GRAND VOYAGER / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004280865 | Incident Date: Apr, 27 2004 |
| Consumer's City: LONE TREE | Consumer's State: IA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND VOYAGER | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1P4GP44G3XB | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 25 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 27 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Spring of 2003, my 1999 plymouth grand voyager began having problems with the transmission. after i backed out of my driveway to take my kids to school, i could not get the vehicle to shift out of reverse. i was in the middle of the road for several minutes before i could get it to work again. i took the vehicle to a transmission specialist who replaced several parts. i continued to have problems shifting the transmission and returned to the specialist who discovered that chrysler had sent a defective part. my transmission began leaking fluid profusely in april 2004. i took it to my mechanic because i thought it was oil leaking from the engine. however, he immediately transferred it to the transmission specialist, again. i was told that the differential pin inside the transmission is defective and it breaks loose, cracks the exterior of the transmission case, which in turn causes the transmission to stop functioning. the vehicle is suddenly rendered immobile. the 1999 plymouth grand voyager is a safety hazard both to its occupants, and the general public. i transport my young children in this vehicle, it is supposed to be a family vehicle, however, it is not safe. the vehicle could have caused a crash had i been on the interstate or backing out of my driveway into traffic, when the differential pin failed. at the time of the failure, i had less than 60,000 miles on this vehicle. the transmission specialist stated that he keeps twenty transmissions of this type (plymouth, dodge, chrysler) on hand at all times because he fixes them all day long. i have pictures of my defective transmission and would be more than happy to e-mail them as evidence. sincerely, melinda wieland |