Consumer Complaint Detail
FORD / F SUPER DUTY / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004280903 | Incident Date: May, 22 2004 |
| Consumer's City: FRUITLAND PARK | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: F SUPER DUTY | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:wheel bearing |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FTWW33F7YE | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 25 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 04 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Front wheel hub bearing, catastrophic failure. with almost no preceding evidence of a problem, the right front wheel hub bearing failed, causing the tow vehicle, ford f350 drw 6x6, to abruptly veer from side to side. the stabilizing anti-sway equipment that connected the truck to the 34' travel trailer enabled me to keep from inadvertently exiting a 200' high bridge. events leading up to the abrupt failure was the appearance of the abs warning light. we stopped to check the wheels for excessive heat, and noted no pulling or noise. all brake applications were smooth and no directional control problems were noted. until we began the climb up and over the jacksonville fla i-295 bypass bridge over the st johns river. as we began the descent [center lane] the vehicle began to violently lurch from side to side, the steering wheel driven to full left and then full right rotation--the vehicle/rig wobbling from lane to lane. we noted no evidence of smoke, hot brakes. i applied brakes to slow us down as we entered the exit ramp, we lost all truck brakes and i used the jordan trailer brake controller to bring the rig to a halt. 2. upon delivery to a ford dealership, the technicians discovered a total failure of the right front wheel hub bearing. had the truck been driven without the airstream travel trailer and reese strait line dual cam sway system, we would have been certain fatalities. 3. the mike shad ford truck center replaced the damaged equipment [axle, hub assembly, bearings, all electronics related, new brake assembly and re-aligned the front end. ] a discussion with the truck center manager revealed that 1. having gone 95.570 miles and not have incurred a failure of the hub bearings was unique for the collective experience over decades shows these factory sealed bearings fail around a mean mileage of 40,000 miles... *nm |