Consumer Complaint Detail

DODGE / CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004280964 Incident Date: May, 13 2004
Consumer's City: JANE LEW Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:linkages:tie rod assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP25321B Date added to File: May, 25 2021
Date Complaint Received: May, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 01 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Was in memphis when my caravan broke down, so my husband in wv went to buchannon auto mall to get a new safer car for trips to memphis for our daughters cancer treatments. i got home the car was here about 3 days we used it and it started jumping when it shifted (automatic).took it to shop they said it was fine drove car to next town and it totally stopped opened hood and found that the transmission hose wasnt on so with 200 miles on car it couldnt be used! was told by auto mall it would be fixed and it was but now i am afraid of the car, told them i didnt want it and was told i would only get 11000 trade in! an insult so i kept it in 2002 i told them they fixed tierod went out and they replaced it(less than 20000 miles) in 2004 motor went out of driver window carpet is now a mess fixed window but have not offered to replace carpet! now at 36700 miles both front tie rods are needing replaced getting it fixed today i feel that something is terribly wrong with this car and it isnt safe.*mr