Consumer Complaint Detail

KIA / SORENTO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004281027 Incident Date: May, 25 2004
Consumer's City: SANFORD Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my vehicle to work. for the past 2 to 3 days, i noticed some noise from my engine that sounded like a loose belt. no problem, i could replace it on the weekend. on the way to work, my power steering went and the engine light flickered on and off. i didn't want to be stuck on a backroad in maine with no cell service so i continued, slowly, to work. after reaching work, i had the 24 hour service tow my kia sorento to the nearest dealer. this vehicle is 18 months old and they tell me the bolt holding the crankshaft to the pulley has sheared off. they cannot remove the bolt pieces from the crankshaft and have to replace it. to top it off, the airbag light was on, for the second time, and the radio has been replace twice. *la