Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004281028 Incident Date: Dec, 31 2003
Consumer's City: HUNTERSVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWYH63B94E Date added to File: May, 25 2021
Date Complaint Received: May, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 19 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased 12/03. within 2 weeks began to shift abnormally slamming in/out of 1-2nd gears. drove technicians 3 times before they would admit something wrong. unplugged transmission module - no fix, replaced module - no fix, then admitted they have software programming problem and engineers are working on it - no fix right now. has been 6 mos of poor shifting, now likely transmission damaged, still no fix available. *la