Consumer Complaint Detail

DODGE / CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004281056 Incident Date: Apr, 28 2004
Consumer's City: MAHWAH Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP25361B Date added to File: May, 25 2021
Date Complaint Received: May, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 15 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on the highway our 2001 dodge caravan's transmission completely failed and was not drivable. the engine would rev but the transmission would not engage or shift. the van was towed to the dealer. the van's transmission needed to be rebuilt or a remanufactured transmission installed at a cost of $2000-$3000. the manufacturer would not provide any assistance since the van had 47,000 miles. the warranty expired at 36,000. recognizing the problems with their transmission, the manufacturer extended the powertrain warranty the next model year to 7 year/70,000 miles. *la